How to reduce no-shows
Nine practical steps to cut missed appointments in your practice, salon or studio, from better booking habits to automatic WhatsApp reminders.
Appointment reminder guides
Practical advice on reducing no-shows, choosing between WhatsApp and SMS, and setting up automatic reminders for your business.
WhatsApp vs SMS reminders
WhatsApp or SMS for appointment reminders? Compare reach, replies, cost and set-up so you can choose the right channel for your business in South Africa.
Reminder message templates
Copy-and-paste appointment reminder messages for confirmations, 24-hour reminders, reschedules and cancellations. Works for WhatsApp, SMS and email.
Cost of no-shows
Work out what missed appointments cost you each month with a simple formula and worked example in Rand, then see how reminders change the maths.
Set up WhatsApp reminders
A step-by-step guide to automated WhatsApp appointment reminders: what you need, how timing and approved messages work, and how to get started.
Start reducing missed appointments today
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